Differential Response Path II – Serves West Contra Costa County Only

The Youth Service Bureau and Family Services have partnered to provide direct services to children and families who have received a report of abuse or neglect. Supervised by a licensed clinician, this early intervention by Child and Family Services (CFS) social workers is designed to serve families in their own community. The Differential Response Program provides case management services for families who are experiencing multiple stressors such as domestic violence, substance abuse and mental health issues, which impact the guardians’ ability to parent effectively.

The introduction to Differential Response has been driven by the desire to be more flexible in responding to abuse and neglect. Engaging parents to use services that address their  specific needs has been found more beneficial in keeping children at home with their biological parents; understanding the family’s issues that lie beneath maltreatment reports are crucial to the success and happiness of a healthy family.

Comprehensive case management, on-going needs assessments, home and school visits, advocacy, and referral services are all provided by trained Case Managers. Follow-up services are offered after each case is closed with a goal of insuring no further contact with CFS.