Department: Administrative/Clerical

With over a decade of experience in data management, logistics, and administrative support, Melinda brings a strong background in operations, reporting, and systems coordination to the Contra Costa Youth Service Bureau. Since joining CCYSB in early 2024, she has played a key role in data compilation, database transitions, HR-related support, and overall office coordination.[extra] Her previous roles include leadership positions in logistics and data analysis at companies such as Facebook, XPO Logistics, and GSC Logistics. Melinda holds a certification as a Medical Administrative Assistant and is committed to organizational efficiency, data integrity, and supporting youth services through reliable administrative practices.

M. Naima Walls-Johnson is a licensed Marriage and Family Therapist with nearly two decades of experience supporting at-risk youth, families, and communities through clinical care, program leadership, and advocacy.[extra] As Clinical Operations Manager at the Contra Costa Youth Service Bureau, she oversees the EPSDT Wraparound and Differential Response Path II programs, providing strategic direction, clinical supervision, and operational oversight to ensure high-quality, trauma-informed services.

Born and raised in both Oakland and San Francisco, Naima has always been driven by a deep desire to serve communities that reflect her own lived experiences. She understands the challenges that come with growing up in rapidly changing environments and is committed to promoting mental health as a vital part of community well-being. Her work is grounded in the belief that staying mentally healthy is essential—not only for youth but for individuals and families navigating the pressures of today’s world.

Naima’s history with CCYSB spans many years, including previous roles as West County Clinical Director and family facilitator. Throughout her career, she has collaborated closely with schools, county agencies, and juvenile justice partners to support vulnerable youth and improve access to comprehensive mental health care.

She holds a Master’s degree in Professional Counseling from Georgia State University and a B.A. in Psychology from Spelman College. Her approach to leadership and therapy is marked by empathy, integrity, and a lifelong commitment to uplifting and empowering the communities she calls home.

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 Bio coming soon!

Born and raised in Richmond, California, Taliah Proctor is a proud member of the very community served by the Contra Costa Youth Service Bureau. Deeply connected to the people and neighborhoods of West Contra Costa County, she brings both passion and firsthand understanding to her work.[extra]

A graduate of Kennedy High School (Class of 2007), she joined YSB in 2008 at just 19 years old, beginning her journey as a file clerk. Over the years, she has grown within the organization, eventually stepping into her current role as Medi-Cal Technician. Her longstanding commitment and institutional knowledge make her a valued member of the team.

Before joining YSB, her early work experience included childcare and retail during high school, followed by clerical positions after graduation. In addition to her work at YSB, she pursued her passion for beauty and wellness by enrolling in the Laney College Cosmetology Night Program in 2022. She completed the program and is currently preparing for the California State Board licensing exam.

With deep community roots, years of experience, and a continued drive for growth, Taliah exemplifies the spirit and dedication of the Youth Service Bureau team.